Responsible Gaming

Responsible Gambling at WildPokies

At WildPokies, we are committed to providing a safe and enjoyable gaming environment. We believe gambling should be fun, a form of entertainment rather than a way to make money. However, we understand that for some, it can become a problem. That’s why we take responsible gambling seriously and offer tools and support to help you stay in control.

Safer Gambling Tools

To support responsible gambling, we provide several tools designed to help you manage your gaming activity. These are easy to access, simple to use, and can make a big difference in keeping your play responsible and enjoyable.

Deposit Limits

Setting deposit limits can help you control how much money you can deposit into your account over a specified period. At WildPokies, you can set daily, weekly, or monthly deposit limits. This allows you to maintain a strict boundary on how much you're willing to spend, aligning with your financial capabilities. To set a deposit limit, simply log into your account and navigate to the responsible gambling section. Choose the limit that suits your needs, and it will be applied immediately, ensuring that you are always aware and in charge of your spending.

Loss Limits

Loss limits help you restrict the amount of money you can lose over a set timeframe. This tool is imperative for preventing ongoing losses and maintaining control over your finances. Similar to deposit limits, you can choose daily, weekly, or monthly restrictions. Once you reach your limit, you won’t be able to wager until the restriction period resets. Implementing a loss limit ensures you don’t spend more than you can afford to lose, turning potential failures into manageable situations.

Time Limits

Time limits allow you to set the maximum amount of time you want to spend playing. Whether it's a session limit or an overall limit for the day, controlling the time you spend can help prevent gambling from interfering with other aspects of your life. Once the time limit is reached, you'll be automatically logged out and won’t be able to continue until the next day or your set period resets. This assists in maintaining a healthy balance between gaming and other life commitments, ensuring that recreation doesn’t lead to neglect of responsibilities.

Reality Checks

Reality checks provide timely reminders during your gaming sessions to help keep track of the time spent on the platform. You can set notifications to appear at regular intervals, which prompts you to review your gaming activity. This can be particularly useful in managing screen time to ensure you're playing responsibly. Regular awareness checks act as gentle nudges, keeping you grounded in reality and aiding in preventing sessions from overrunning inadvertently.

Self-Exclusion

If you feel you need a break from gambling, you can opt for self-exclusion. This means you voluntarily exclude yourself from playing for a set period. This can range from six months to a permanent exclusion, depending on your needs. During this time, you won't be able to access your WildPokies account. To activate self-exclusion, contact our customer support team who will assist you with the process. This tool is particularly beneficial for those feeling overwhelmed, ensuring a safe distance from temptation while re-evaluating gambling habits.

Recognising Problem Gambling

It’s important to be aware of the signs of problem gambling so you can take action if necessary. Here are some signs that gambling may be becoming a problem:

• Spending more money and time on gambling than intended, which may result in financial distress.
• Chasing losses or increasing stakes to achieve the same thrill, leading to unpredictable spending habits.
• Neglecting responsibilities such as family, work or education, where gambling takes a higher priority.
• Experiencing mood swings, anxiety, or depression related to gambling, which affects overall mental wellbeing.
• Concealing or lying about gambling activity, indicating a lack of control and potential for deception.

If you or someone you know is displaying these signs, it may be time to seek help. Addressing the issue early can prevent further difficulties and ensure the enjoyment of gambling remains intact.

Getting Help Locally

If you’re concerned about your gambling habits or someone else's, there are resources available to offer help and support:

• Gambling Help Online: Available 24/7 to provide confidential support and advice. Contact them at 1800 858 858 or visit gamblinghelponline.org.au. Their experts can assist in evaluating your situation and suggesting detailed steps forward.
• Local Counsellors: Many local health services offer counselling services that can provide support tailored to your needs. These sessions are designed to help understand the root causes and work towards constructive behaviour change.
• Support Groups: Consider joining support groups where you can share experiences and strategies with others in similar situations. These environments provide mutual support and can offer emotional strengthening through shared experiences.
• Family and Friends: Reach out to those close to you for support. They can be a great source of strength and encouragement, offering a personal touch in dealing with the challenges you face.

The key is never to be afraid to reach out; understanding and solutions are often just a conversation away.

You Must Be Over 18

WildPokies strictly enforces age checks to ensure that only individuals aged 18 or over can access our platform. Gambling under this age is illegal and we take this issue very seriously. If you are below the legal gambling age or have a minor in your household, please consider using filtering software to restrict access to gambling sites. Engaging in gambling responsibly means adhering to legal standards, including age restrictions.

Commitment to Responsible Gaming

We are firmly committed to advancing responsible gambling practices and providing a supportive environment for all of our players. Whether it's through our user-friendly tools, support options, or fostering awareness about gambling responsibly, WildPokies is here to help you have a safe and positive gaming experience. Remember that you’re not alone; there are numerous resources and support systems in place to assist you whenever you need them.

If you have any questions or require additional assistance, please do not hesitate to reach out to our customer support team. They’re here to help and can provide further guidance on utilising the tools available on our platform.

Remember, gambling should be enjoyable: take frequent breaks and stay in control. If you think you or someone you care about might have a gambling problem, seek help. It's never too late to reach out for support. Engaging in responsible gambling practices ensures that your time spent on WildPokies remains a positive experience and lays the foundation for a balanced approach to this form of entertainment.